Dear Guests!

Welcome to Riva Hotel in the city of Szeged.

We would like You to rest between comfortable circumstances in our hotel. In the interest of this, cover on all of them from us can be passed. If there is anything, which could make his comfort even more perfect, let us inform about it, or fill in the questionnaire which can be found in your room!

Our recurrent kind regulars joy to see again! We hope that You depart from our hotel contently this time, and return to us again soon!

In the hope of You feeling well at us, wish you a pleasant and in experiences rich stay!

Distinctive:

We would like to outline the hotel’s basic data, its availability:

Name: Riva Hotel
Address: H-6721 Szeged, Egyetem utca 4.
Webpage: www.rivahotel.hu
E-mail: recepcio@rivaszeged.hu
Facebook: Riva Hotel
Tel.: +36-70/409-8084
Classification: 4 star
Opening hours: 0-24 every day of the year

Let us allow us to draw your attention to the undermentioned ones:

Arriving: after 14
Departure: before 10
Restaurant Opening hours: 07:00 – 10:00 Breakfast
Coffee Opening hours:  00:00 – 24:00 We are at your service
Garage: 00:00 – 24:00 / Our private garage works with the cardkeys.

Az Ön szobájának érvényes napi ára:

Standard double: 28900
Superior double: 30900
Deluxe double: 29900
Executive triple: 32900
Executive double: 32900

* In all cases, the price includes a generous buffet breakfast, free internet access, VAT and tourist tax, the rate of which is HUF 500/person/night for over 18s.

Safety regulations

The Hotel was built in compliance with Hungarian standards and laws. Please follow the instructions for your safety.

In order to avoid fire accidents, we ask that you do not smoke anywhere in the hotel.

For fire safety reasons, please always switch off electrical equipment (TV, shaver and mobile charger) when leaving the room.

In case of emergency, please call the Reception.

In the event of a fire alarm, please leave the building immediately, you will find the escape route on the table. In case of fire, use of the elevator is prohibited!

Always keep the room closed, please close the windows when you leave!

The safe in the closet offers a safe solution for storing your valuables, which is free to use.

Larger objects or valuables can be stored free of charge in the safe deposit box at the reception.

The hotel is not responsible for valuables or cash left in the rooms.

Fontos telefonszámok:

Ambulance 104
Firefighters: 105
Police 107
Emergency Press: 112

 

Services of our hotel A-Z:

Accessible hotel, room: Our hotel provides accessibility for our guests with reduced mobility.

Adapter: Upon request, we provide an adapter suitable for international use. Ask the Reception for help.

Baby equipment: Baby cot, baby bath and high chair can be requested free of charge at the reception.

Balcony: There is no balcony in our hotel.

Bathrobe and slippers: A bathrobe and slippers can be requested free of charge at the Reception.

Bathroom equipment and finishes: Mirror, movable cosmetic and shaving mirror, paper cosmetic tissue, toothbrush cup, towel and bath towel, bath tub, hair dryer, towel dryer, trash can. Preparations include ear cleaner, shower cap, sewing kit, combined shower gel and shampoo, liquid hand washing soap, paper handkerchief.

Bed: In the hotel rooms, the bed is 2 meters long and 90 cm wide. The height of the mattress is 17 cm.

Blanket: We provide extra blankets upon request. Feel free to contact the reception with your needs.

Breakfast: We await our guests with a buffet breakfast in our restaurant from 7:00 a.m. to 10:00 a.m. In case of early departure, please notify the reception of your request for a breakfast package by 21:00 the day before departure. More information about our room service service can be requested in our restaurant or reception.

Charging station: Upon request, we provide a charger suitable for your mobile device. Ask our Reception for help.

Check-Out: Please vacate the rooms no later than 10:00 a.m. on the day of the trip, in case of a later trip, a surcharge will apply. In case of departure after 18:00, we charge the full daily room price.

Cleaning, change of bed linen and towels: If there is no “Do not disturb” sign outside your door, our colleagues will automatically clean your room daily. In matters related to room cleaning, indicate your request (until 1:00 p.m.) with the sign on the door handle or contact the Reception! We charge an extra cleaning fee for unusual contamination.

Coffee and tea making facilities: A kettle and free coffee and tea making facilities are available to our guests in our guest rooms.

Complaints: Please contact the reception with your complaints and comments during your stay so that we can remedy any problems as quickly as possible. Our hotel’s website gives you the opportunity to indicate your comments even after your departure.

Credit card, check acceptance:

    • American Express, Eurocard / Mastercard
    • Maestro, Visa, Visa Electron
    • SZÉP card

Currency exchange: It is recommended to exchange money only in banks and official currency exchange offices! Please contact the reception with your questions! You can also settle your account in foreign currency. (EUR)

Doctor/dentist/medicine: Call the Reception at the request of a medical emergency. Please inquire at our reception about the nearest on-call pharmacy.

Environmental Protection: Let’s protect our environment together! Please only use as much energy and water as is necessary for your comfort.

Extra bed: It can be requested at the reception for an additional fee.

Fax, photocopying, scanning: Available at reception. Please use the help of the Reception!

Fire extinguishers, fire protection: The fire extinguishers, hydrants and fire alarms were installed in accordance with fire protection regulations. The escape routes placed in the room folder indicate the escape routes to be followed in the event of a fire alarm.

First aid: Basic medicines and bandages are available at our reception. For more information, contact our Reception. In the case of medication use, always follow the instructions of your doctor or pharmacist and read the information sheet.

Guest lift: A guest elevator is available to our guests in our hotel building.

Hotel rooms: Our hotel awaits its guests with standard, deluxe, superior and executive rooms. The room price always includes buffet breakfast and general sales tax. Our family rooms await those arriving with their families. Our family rooms have a bed or a sofa bed, and can accommodate up to 4 people comfortably. All our rooms can be darkened and are noise-free. Our hotel also has an accessible room.

If required, we provide a daily change of bed linen and towels, please let us know your request in this regard at the Reception!

Internet: A wireless (WIFI) connection is available to our guests in the hotel rooms and in the lobby. Internet use is free.

Iron and ironing board: Our staff irons our guests’ clothes for 12 hours a day for an extra charge.

Key card: This is how the door to your room works and the electricity in your room. When leaving our hotel, please hand in the room magnetic card at the Reception.

Laundry and dry cleaning: You can indicate your intention to do laundry on the laundry list and price list placed in the closet in the room. If you drop off your clothes in the laundry bag before 12:00, we will deliver your clean clothes to your room the same day. Please only request the washing of laundry that does not require special treatment, as our hotel is not responsible for any resulting damage. Please let the reception know your special needs in advance, such as dry cleaning.

Linen change: The bed linen in the hotel rooms is changed twice a week. On special request, the bed linen is changed at intervals other than this. Please contact the Reception with your request.

Lobby Bar: Every day of the week, the Lobby Bar welcomes its guests with a wide selection, open from 6:30 a.m. to 11:00 p.m.

Local control of air conditioning and heating: All rooms and public spaces in our hotel are air-conditioned. Each room has individually adjustable air conditioning, or heating equipment can be served. In order to protect the environment, please turn it off whenever you do not need it or when you leave your room.

Lost and found: Please call the reception, wherever and whenever you left your item.

Luggage room: It can be used free of charge at any time with the help of the reception.

Magazine and newspaper: In the Lobby Bar, our guests receive daily fresh newspapers.

Other tools: Toothbrushes, toothpaste, razors and room slippers can be requested free of charge at the reception. We provide an umbrella free of charge.

Our services available at the reception: Sending faxes, calling, photocopying Wake up Multilingual information brochures (hotels, package offers, leisure program options, etc.) Program organization Arrangement of transfer and car rental 

Package delivery: At the request of our reception, our guests’ luggage will be delivered to the room, and upon request, to the parking lot upon departure.

Parking: For those arriving by car, we provide parking in the closed, camera-monitored area of ​​our hotel for an additional fee. Our hotel cannot provide parking for buses.

Phone: Our multilingual telephone information can be found in the room folder. For more information, please call the reception! The call fee is recorded by an automatic counter and charged to your hotel account.

Pillow: We provide an extra pillow upon request. Feel free to contact the Reception with your needs.

Reception: The reception of our hotel is open all year round from midnight to midnight. Our receptions welcome our guests in Hungarian and other foreign languages. The receptionist takes calls and makes reservations on the hotel’s central phone number.

Restaurant:

Breakfast every day 07:00   – 10:00
Lobby bar every day 06.30   – 23.00

 

In our air-conditioned restaurant, we serve a rich buffet breakfast and snacks and drinks during the day. In our hotel, we do not serve alcohol to people under the age of 18.

Safe: A room safe that can be used free of charge is located in the wardrobe of each guest room. The hotel is solely responsible for valuables and cash placed in the safe

Safety: In our hotel, closed-circuit security cameras monitor the public spaces and the hotel entrances. The recordings are handled in accordance with the legal requirements, and unauthorized persons may not view them. The door of the guest room can only be opened for the Guest with the card prepared at the Reception. The guest room door can be secured from the inside with a safety lock.

Sewing: Free sewing kits prepared in the rooms are available to our guests. You can indicate your additional sewing needs at the reception based on prior consultation.

Shoe cleaning: You can use our shoe cleaning services with the help of our cleaning organization. Shoe shine can be found in every guest room closet.

Sightseeing, guided tour: Please inquire at the reception about sightseeing programs and private guided tours. Sightseeing tickets can be purchased at the Reception, buses leave from the hotel.

Smoking: Smoking is FORBIDDEN in the Hotel.

Taxi and transfer service: If ordering a taxi, please feel free to contact the reception! We work with fixed-price fees for prominent tourist attractions.

Towel change: In our hotel, we change room towels twice a week. On special request, we provide daily exchange. Please indicate your request at the reception.

TV, radio: The TV channel guide can be found in the folder in the room. You can listen to the radio on television channels and set an alarm using the television channel. Read the TV information. An extended cable television service is available to our guests in the Lobby Bar.

Visitors: Please notify the Reception of your intention to receive visitors in advance.

Wake up: Please let the Reception know what time you would like to request a wake-up call.

Website: You can make your reservation on our hotel’s website (www.rivaapartmanszeged.hu) and find more information about our hotel, our package offers and view our photo gallery. Brochures recommending programs about our hotel and the program opportunities in the area can be found at the Reception. For more information, please contact the Reception.

Writing instrument, notebook: Writing instruments and notebooks are available to our guests in the rooms.

Phone guide:

1. To unlock, press the round power button on the bottom of the phone twice.

2. You can start a call by clicking on the phone icon at the bottom of the screen.

3. You can send SMS by clicking on the bubble icon at the bottom of the screen.

4. Press the power button to exit.

5. To lock, press the oval button on the top of the phone.