SERVICES

Adapter

Upon request, we provide an adapter suitable for international use. Ask the Reception for help.

Bed

In the hotel rooms, the bed is 2 meters long and 90 cm wide. The height of the mattress is 17 cm.

Blanket

We provide extra blankets upon request. Feel free to contact the reception with your needs.

Accessible hotel, room

Our hotel provides accessibility for our guests with reduced mobility.

Extra bed

It can be requested at the reception for an additional fee.

Baby equipment

Baby cot, baby bath and high chair can be requested free of charge at the reception.

Safety

 In our hotel, closed-circuit security cameras monitor the public spaces and the hotel entrances. The recordings are handled in accordance with the legal requirements, and unauthorized persons may not view them. The door of the guest room can only be opened for the Guest with the card prepared at the Reception. The guest room door can be secured from the inside with a safety lock.

Shoe cleaning

 You can use our shoe cleaning services with the help of our cleaning organization. Shoe shine can be found in every guest room closet.

Luggage room

It can be used free of charge at any time with the help of the reception.

Package delivery

At the request of our reception, our guests’ luggage will be delivered to the room, and upon request, to the parking lot upon departure.

Lobby Bar

Every day of the week, the Lobby Bar welcomes its guests with a wide selection, open from 6:30 a.m. to 11:00 p.m.

Smoking

Smoking is FORBIDDEN in the Hotel.

Wake up

Please let the Reception know what time you would like to request a wake-up call.

Other tools

Toothbrushes, toothpaste, razors and room slippers can be requested free of charge at the reception. We provide an umbrella free of charge.

First aid

Basic medicines and bandages are available at our reception. For more information, contact our Reception. In the case of medication use, always follow the instructions of your doctor or pharmacist and read the information sheet.

Balcony

There is no balcony in our hotel.

Fax, photocopying, scanning

Available at reception. Please use the help of the Reception!

Bathrobe and slippers

A bathrobe and slippers can be requested free of charge at the Reception.

Bathroom equipment and finishes

Mirror, movable cosmetic and shaving mirror, paper cosmetic tissue, toothbrush cup, towel and bath towel, bath tub, hair dryer, towel dryer, trash can. Preparations include ear cleaner, shower cap, sewing kit, combined shower gel and shampoo, liquid hand washing soap, paper handkerchief.

Credit card, check acceptance

American Express, Eurocard / Mastercard

Maestro, Visa, Visa Electron

SZÉP card

Writing instrument, notebook

Writing instruments and notebooks are available to our guests in the rooms.

Internet

A wireless (WIFI) connection is available to our guests in the hotel rooms and in the lobby. Internet use is free.

Coffee and tea making facilities

A kettle and free coffee and tea making facilities are available to our guests in our guest rooms.

Check-Out

Please vacate the rooms no later than 10:00 a.m. on the day of the trip, in case of a later trip, a surcharge will apply. In case of departure after 18:00, we charge the full daily room price.

Environmental Protection

Let’s protect our environment together! Please only use as much energy and water as is necessary for your comfort.

Key card

This is how the door to your room works and the electricity in your room. When leaving our hotel, please hand in the room magnetic card at the Reception.

Visitors

Please notify the Reception of your intention to receive visitors in advance.

Local control of air conditioning and heating

All rooms and public spaces in our hotel are air-conditioned. Each room has individually adjustable air conditioning, or heating equipment can be served. In order to protect the environment, please turn it off whenever you do not need it or when you leave your room.

Magazine and newspaper

In the Lobby Bar, our guests receive daily fresh newspapers.

Laundry and dry cleaning

You can indicate your intention to do laundry on the laundry list and price list placed in the closet in the room. If you drop off your clothes in the laundry bag before 12:00, we will deliver your clean clothes to your room the same day. Please only request the washing of laundry that does not require special treatment, as our hotel is not responsible for any resulting damage. Please let the reception know your special needs in advance, such as dry cleaning.

Doctor/dentist/medicine

Call the Reception at the request of a medical emergency. Please inquire at our reception about the nearest on-call pharmacy.

Complaints

Please contact the reception with your complaints and comments during your stay so that we can remedy any problems as quickly as possible. Our hotel’s website gives you the opportunity to indicate your comments even after your departure.

Parking

For those arriving by car, we provide parking in the closed, camera-monitored area of ​​our hotel for an additional fee. Our hotel cannot provide parking for buses.

Párna

We provide an extra pillow upon request. Feel free to contact the Reception with your needs.

Currency exchange

 It is recommended to exchange money only in banks and official currency exchange offices! Please contact the reception with your questions! You can also settle your account in foreign currency. (EUR)

Breakfast

We await our guests with a buffet breakfast in our restaurant from 7:00 a.m. to 10:00 a.m. In case of early departure, please notify the reception of your request for a breakfast package by 21:00 the day before departure. More information about our room service service can be requested in our restaurant or reception.

Safe

A room safe that can be used free of charge is located in the wardrobe of each guest room. The hotel is solely responsible for valuables and cash placed in the safe

Cleaning, change of bed linen and towels

If there is no “Do not disturb” sign outside your door, our colleagues will automatically clean your room daily. In matters related to room cleaning, indicate your request (until 1:00 p.m.) with the sign on the door handle or contact the Reception! We charge an extra cleaning fee for unusual contamination.

Blanket

We provide extra blankets upon request. Feel free to contact the reception with your needs.

Lost and found

Please call the reception, wherever and whenever you left your item.

Taxi and transfer service

If ordering a taxi, please feel free to contact the reception! We work with fixed-price fees for prominent tourist attractions.

Phone

Our multilingual telephone information can be found in the room folder. For more information, please call the reception! The call fee is recorded by an automatic counter and charged to your hotel account.

Towel change

 In our hotel, we change room towels twice a week. On special request, we provide daily exchange. Please indicate your request at the reception.

Charging station

Upon request, we provide a charger suitable for your mobile device. Ask our Reception for help.

Fire extinguishers, fire protection

The fire extinguishers, hydrants and fire alarms were installed in accordance with fire protection regulations. The escape routes placed in the room folder indicate the escape routes to be followed in the event of a fire alarm.

TV, radio

The TV channel guide can be found in the folder in the room. You can listen to the radio on television channels and set an alarm using the television channel. Read the TV information. An extended cable television service is available to our guests in the Lobby Bar.

Sightseeing, guided tour

Please inquire at the reception about sightseeing programs and private guided tours. Sightseeing tickets can be purchased at the Reception, buses leave from the hotel.

Sewing

Free sewing kits prepared in the rooms are available to our guests. You can indicate your additional sewing needs at the reception based on prior consultation.

Iron and ironing board

Our staff irons our guests’ clothes for 12 hours a day for an extra charge.

Guest lift

A guest elevator is available to our guests in our hotel building.